Terms and Conditions

These Selfie Leslie Terms & Conditions were last updated on 26 October, 2026. 

Welcome to Selfie Leslie. These Terms and Conditions (the "Terms") are a legally binding agreement between you and Selfie Leslie and its affiliates ("Selfie Leslie", "we", "us", or "our"). They govern your use of our website at https://www.selfieleslie.com, our mobile applications, social commerce storefronts, emails, and any related services (together, the "Service"), and every purchase you make through the Service and are owned and operated by One & Only Collective Inc, 2809 S Santa Fe Avenue, Vernon CA 90058.

By browsing the Service, creating an account, or placing an order, you confirm that you have read, understood, and agree to these Terms. If you do not agree, please do not use the Service.

IMPORTANT ARBITRATION NOTICE. Except for certain claims described in Section 25, you and Selfie Leslie agree to resolve disputes through binding individual arbitration, not in court. You and Selfie Leslie each waive the right to a jury trial and to take part in a class action or class arbitration. You can opt out of arbitration within 30 days by following Section 25.4.

1. About Selfie Leslie

Selfie Leslie is a direct-to-consumer womens fashion brand based in California, United States. We design and sell apparel, footwear, accessories, and related products ("Products") through the Service. Products are sold and shipped from California. Our principal place of business is 2809 S Santa Fe Avenue, Vernon CA 90058.

2. Eligibility

You must be at least 18 years old, or the age of majority where you live, to create an account or make a purchase. If you are between 13 and 18, you may use the Service only with the involvement and consent of a parent or legal guardian who agrees to these Terms. The Service is not directed to children under 13.

By using the Service you confirm that:

  • you meet the age requirement above;
  • you have not previously been suspended or removed from the Service;
  • you are not located in a country subject to a U.S. government embargo and are not on any U.S. government list of prohibited or restricted parties; and
  • your use of the Service complies with all applicable laws.

If you use the Service on behalf of a business or another person, you confirm you have authority to bind them to these Terms, and "you" includes them.

3. Your Account

3.1 Registration. Some features, such as order history, store credit, wish lists, and the Loyalty Program, require an account. You agree to give accurate, current, and complete information and to keep it up to date. 

3.2 Account. Features of the Site, such as receiving marketing material and earning loyalty points, you must register for, and be logged into, an account with us (“Account”, “Selfie Leslie Account” or “Customer Account”). To register for an Account, you must provide us with accurate and current personal information including your name and a valid email address. 

You must not register more than one Account. You should not register an Account if you are under 13 years old. By registering for an Account, you will automatically join the Selfie Leslie loyalty program where you are eligible. You may update, edit, delete or cancel your Account and Selfie Leslie  Loyalty Profile at any time through the Site.  

3.3 Security. You are responsible for keeping your password confidential, for using a password you do not use elsewhere, and for all activity under your account. Tell us immediately at support@selfieleslie.com if you believe your account has been accessed without permission.

3.4 One account per person. Each customer may hold one account. Accounts are personal and may not be sold, transferred, or shared.

3.5 Guest checkout. If you check out as a guest, these Terms still apply to your purchase.

3.6 Suspension. We may suspend or close an account, cancel pending orders, and withhold or void store credit, rewards, gift cards or promotional benefits if we reasonably believe the account is being used fraudulently, in breach of these Terms, or to abuse our employees and vendors,  our returns, promotions, or Loyalty Program.

4. Products, Pricing and Availability

4.1 Product information. We work hard to describe and photograph products accurately. Colors, textures, and fit may look different depending on your screen, lighting, and settings. Measurements, weights, and size guides are approximate and provided for convenience. Minor variations in color, pattern, and finish are a normal feature of fabrics and garment manufacture and are not defects.

4.2 Pricing. All prices are shown in U.S. dollars and exclude applicable sales tax and shipping unless stated otherwise. We set and may change prices at any time without notice. A price change does not affect an order we have already accepted.

4.3 Pricing and listing errors. Despite our efforts, a Product may occasionally be listed at an incorrect price or with incorrect information. If we discover an error before we ship your order, we will contact you and you may either confirm the order at the correct price or cancel it for a full refund. If we cannot reach you, we may cancel the order and refund you. We are not required to honor an obvious error.

4.4 Compare-at and sale prices. Any "was," "compare at," or reference price reflects a price at which the Product was genuinely offered by us, in line with the FTC's Guides Against Deceptive Pricing (16 C.F.R. Part 233). Sale prices apply only for the period stated.

4.5 Availability and limits. All Products are subject to availability. We may limit quantities per customer, per household, or per order, discontinue any Product, and refuse sales to resellers. Pre-order and back-order items will show an estimated ship date, which is not guaranteed.

4.6 Personal use. Products are sold for personal, non-commercial use only. We may cancel orders we reasonably believe are placed for resale.

5. Orders and How a Contract Is Formed

5.1 Your order is an offer. When you place an order, you are offering to buy the Products in your bag at the prices shown. You will see the total, including taxes, shipping, and any discounts, before you submit.

5.2 Acceptance. The order confirmation email we send after checkout confirms we received your order. It is not accepted. A contract is formed only when we send a shipping confirmation telling you the Products have been dispatched.

5.3 Our right to decline or cancel. We may decline or cancel any order, in whole or in part, before dispatch, including where a Product is unavailable, a pricing or listing error exists, payment cannot be authorized, the order appears fraudulent or placed for resale, or the delivery address is outside our shipping area. If we cancel after you have been charged, we will refund the amount charged for the cancelled items to your original payment method. Where a single item is to be refunded, the remaining items within your order will continue to be shipped. 

5.4 Changing or cancelling your order. Orders move to fulfillment quickly. Unfortunately, there's only a short window where we can hit pause and update your shipping details. Please note that any shipping address amendments to your order must be made immediately to our customer experiences team and they will do their best to update. Unfortunately we cannot guarantee this can happen as your order will be processed and prepared for shipment once its captured. You may still be able to return eligible items under our Returns Policy.  We kindly ask all customers to review their orders carefully before submitting. We do not cancel orders for change of mind (excludes UK and EU customers)

5.5 UK & EU Cancellations.  For UK & EU customers only.  Under UK and EU consumer law, online and distance purchases are governed by the Consumer laws in each region which give UK and EU based customers a statutory cooling-off period to change their mind.  Selfie Leslie is obligated to refund the full price you paid for the goods, including the basic cost of standard delivery ( $9.99 USD).  UK and EU based customers will not be charged for the returned order, however the cost to ship the goods back to our LA based warehouse remains the customers responsibility and not refundable.  

UK and EU customers can cancel the goods at any time from the moment you place your order and up to 14 days from the date the order arrives. Within 14 days of taking ownership of the goods (order is delivered) you can also cancel the order and return the goods for a full refund.  If the goods are returned to us after the 14 days period a store credit will be issued. Once an order is delivered, refunds are only processed when the goods are back in our possession.   Products such as Bodysuits, jewelry, perfume, makeup, styling accessories, swimwear, undergarments and underwear accessories cannot be returned for hygiene reasons.  For more information contact our customer experience team on email: support@selfieleslie.com

5.6 Fraud checks. We may verify orders, including by asking for identification or contacting your card issuer, and may hold an order while we do so.  Returns over the value of $300 USD will be subject to an automatic fraud check before the return label is issued. 

6. Payment

6.1 Accepted methods. We accept the payment methods shown at checkout, which may include major credit and debit cards, digital wallets (such as Apple Pay, Google Pay, and PayPal), Selfie Leslie gift cards, store credit, and buy-now-pay-later services.

6.2 Authorization. You confirm you are authorized to use the payment method you provide. You authorize us and our payment processors to charge the full order amount, including taxes and shipping. We may pre-authorize your card to verify it.  The customer is responsible for ensuring they use the correct form of payment within the checkout process. 

6.3 Buy now, pay later. If you pay with a buy-now-pay-later provider (such as Afterpay / Klarna / Affirm / Shop Pay Installments), your installment agreement is with that provider, not with us, and is governed by the provider's own terms, credit checks, and fees. We are not responsible for the provider's decisions. Refunds on these orders are returned to the provider, which will adjust your installment plan. 

6.4 Sales tax. We collect sales tax where required by law, based on the shipping address. The amount appears at checkout.

6.5 Payment processors. Payments are handled by third-party processors. We do not store full card numbers on our systems.

6.6 Chargebacks and unpaid amounts. If a payment is reversed or charged back, we may suspend your account until the matter is resolved. If you have a concern about a charge, please contact us first. We can usually fix it faster. 

7. Shipping, Delivery, Title and Risk

7.1 Where we ship. We ship from California to the addresses and countries available at checkout. We cannot ship to P.O. boxes for certain carriers, or to destinations restricted by U.S. export or sanctions law.

7.2 Shipping charges and times. Shipping options, charges, and estimated delivery times are shown at checkout and in our Shipping Policy. Delivery dates are estimates, and not guarantees. 

7.3 Delays (FTC Mail Order Rule). In line with the FTC's Mail, Internet, or Telephone Order Merchandise Rule (16 C.F.R. Part 435), we will ship within the time we state or, if no time is stated, within 30 days of receiving your properly completed order. If we cannot, we will tell you promptly, give you a revised ship date, and give you the option to cancel for a full refund of the unshipped items (excluding the shipping cost). 

  1. We will try to let you know if we expect to be unable to meet our estimated Delivery date or time if the information has been provided by the carrier, but, to the extent permitted by law, we will not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late or delayed Delivery. 
  2. We do not refund orders or delivery fees where the carrier has passed the estimated time provided within our policy.  Should you require an order by a certain time customers are obligated to order within a reasonable time to receive. 

7.4 Delivery. You are responsible for giving a complete and accurate address. If delivery or collection is delayed or returned to us through your refusal to accept delivery or if you do not (within two weeks of our first attempt to deliver the product to you) accept delivery or collect the product from the carrier, then we may (without affecting any other right or remedy available to us) do either of the following:

(a) reship the order back to you at an additional shipping charge; or

(b) charge you for our reasonable storage fees and other costs reasonably incurred by us in receiving the order back or;

(b) no longer make the product available for delivery or collection and notify you that the applicable contract is cancelled, in which case we reserve the right to issue the order refund less shipping and less our reasonable administration charges (including for attempting to deliver and then returning the product, and any storage fees and other costs provided for above) as a store credit only. 

7.5 Authority to leave. By default at the time of placing your order (orders under $300 USD), you automatically provide authority to leave products at the address specified in your order. If the delivery provider deems the area unsafe in their discretion, your Order may be redirected to a collection point, redelivered in the next Delivery run (where available) or returned back to us. 

Customers should ensure the delivery address they are shipping to is safe to receive orders. Orders over $300 USD are subject to a signature to be released by the carrier. The order is deemed delivered once the carrier leaves it at your address, at a collection point or gains a signature (for orders over $300 USD). 

7.6 Title and risk. Title to and risk of loss for orders pass to you when the order leaves our warehouse.  We are not responsible for orders delivered to your shipping location late by the carrier, shipping times are provided as an estimated guide only. Selfie Leslie is not responsible for orders that are lost or stolen between the time they leave our warehouse, during delivery with the carrier or after the carrier has delivered to the shipping address. 

7.7 Lost, damaged, or incorrect orders. Please inspect your order on arrival. Tell us within 7 days of delivery (or of the estimated delivery date, if your parcel never arrives) about any missing, damaged, or incorrect items so we can investigate with the carrier and arrange a replacement quickly. Items can sell out. We may ask for photos, packaging, or a signed statement as part of the investigation. 

7.8 International orders. For orders shipped outside the United States, you are the importer of record and are responsible for any duties, customs fees, import taxes, and brokerage charges, unless checkout states these are prepaid. Refused international parcels are not eligible for a refund of duties or shipping and cannot be exchanged. 

8. Returns, Exchanges and Refunds

8.1 Returns Policy. Returns and exchanges are governed by our full Returns Policy, which forms part of these Terms. In summary, unless the Returns Policy says otherwise:

  • eligible full-price items may be returned for refund within 7 days of delivery;
  • items must be unworn, unwashed, and unaltered, with all original tags and packaging attached;
  • eligible full-price items may be returned for exchange or store credit within 14 days of delivery;
  • Bodysuits, intimates and lingerie, undergarments, underwear accessories, swimwear, jewellery, perfume, makeup, makeup brushes, styling accessories, skincare, face masks, gift cards, and personalized or custom items cannot be returned  for hygiene reasons unless faulty; 
  • items marked final sale (or with a discount above 39% are considered clearance) cannot be returned for exchange, store credit or refund unless it is deemed faulty or damaged;
  • Faulty or damaged items can be returned for replacement, store credit, repairs refund or full refund. 

8.2 How refunds are paid. Once we receive and inspect your return, and it meets our returns policy terms (including faulty and damaged items) we will refund the Product price charged within the original order to your original payment method or, if you choose, issue store credit. Original shipping charges are refundable only where the item is faulty or we made an error. Return shipping fees, if any, are set out in the Returns Policy. Please allow 5-10 business days for your bank to process a refund. 

8.3 Returns we may refuse. We may at our discretion refuse and return to you at your cost, items that are worn (show fake tan, makeup or deodorant), damaged, missing tags, outside the return window.  If an item was not purchased from us, we will contact you, and if it is not collected within 30 days, we may dispose of it.  We may also limit or refuse returns from accounts with an unusually high return rate,  or a pattern of returning worn items. 

8.4 Faulty or incorrect items. If you receive an item that is faulty, damaged, or not what you ordered, contact us under Section 7.7 or Section 9.  Faulty and Damaged  items are governed by our full Returns Policy.

9. Product Quality, Limited Warranty and Your Consumer Rights

9.1 Your rights under federal law. Nothing in these Terms limits any right you have under the Federal Trade Commission Act (15 U.S.C. § 41 et seq.), which prohibits unfair or deceptive acts or practices and is enforced by the Federal Trade Commission ("FTC"), or under any other consumer protection law that cannot be waived. Where these Terms say a right is limited "to the extent permitted by law," that limit does not apply to rights the FTC Act or other applicable law protects.

9.2 Limited warranty. Selfie Leslie warrants to the original purchaser that Products will be free from manufacturing defects in materials and workmanship under normal use and care for 60 days from delivery. If a Product has such a defect, we will, at our option, repair, replace, or refund it once you follow our claim steps. This written warranty is offered in line with the Magnuson-Moss Warranty Act (15 U.S.C. § 2301 et seq.) and the FTC's warranty rules.

9.3 What the warranty does not cover. The warranty does not cover: normal wear and tear; damage from accidents, misuse, or improper care, washing, or storage contrary to the care label; alterations or repairs by anyone other than us; fading, pilling, shrinkage, or creasing that results from normal use; intentional design features such as distressing, raw hems, or natural fabric irregularities; or Products bought from unauthorized resellers.

9.4 How to claim. Email support@selfieleslie.com with your order number, a description of the issue, and clear photos. We may ask you to return the Product so we can inspect it. We will pay return shipping for approved warranty claims.  If a Product has such a defect, we will, at our option, repair, replace, or refund it once you follow our claim steps.

9.5 After the warranty period. After 60 days we are not required to replace or refund (full or partial) the Product.

9.6 Implied warranties. To the extent permitted by law, any implied warranties of merchantability or fitness for a particular purpose are limited to the duration of the written warranty above. Some states do not allow limits on how long an implied warranty lasts, so this limit may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary by state.

10. Gift Cards and Store Credit

10.1 Gift cards. Selfie Leslie issues digital, email gift cards (“e-gift cards”) which can be redeemed for products on the website; 

  • Selfie Leslie reserves the right to decline E-Gift cards from unauthorized sellers, including auction sites. 
  • E-Gift cards may be placed on hold or rejected if fraud is suspected.  
  • Customers are responsible if it is lost or stolen, except where required by law. Treat your gift card code like cash. Lost or stolen E-Gift cards will only be replaced with proof of purchase and only for the value shown on our records. 
  • E-Gift cards have a 5-year expiry from the date of issue (US residents only). E-Gift Cards issued to International orders (including Australia) have a 3-year expiry from the date of issue. 
  • Never share an E-Gift card number or security code with someone you don’t know.
  • E-Gift Card is sent via email to the email address provided within 24 hours  
  • E-Gift cards do not carry service, dormancy, or inactivity fees, consistent with Credit Card Accountability Responsibility and Disclosure Act of 2009 (CARD Act).
  • E-Gift cards cannot be used to buy other gift cards;
  • E-Gift cards cannot be reloaded, resold, or exchanged for cash, except where required by law. 

10.2 Using an E-Gift Card. To redeem your e-gift card, apply the e-gift card code within the discount code or gift card field in the check out and click apply. Any balance available will be applied to the total amount of the order. If your order total exceeds the balance, you will need to pay the difference with another accepted method. If an order paid by gift card or store credit is refunded, the refund goes back to the gift card. 

10.3 Checking e-gift card balance. To check your available balance email our customer experience team: support@selfieleslie.com or click the ‘check your balance’ link in the original e-gift card email.  

10.4 Store credit. Store credit may be issued for returns, as a goodwill gesture, or under a promotion. Store credit is linked to your email address in your account, is not transferable, and has no cash value except where required by law. All store credits, including those as a promotional/bonus  store credit (credit you did not pay for) carry a 12-month expiry date from the date of issue, which will be shown when it is issued.

10.5 Using Store Credit. To redeem the store credit, you need to be logged into your account when making a purchase.  The balance available once logged in will be visible in the check out.   You can choose to apply your balance to any order at any time.   If your order total exceeds the balance, you will need to pay the difference with another accepted method. If an order paid by store credit is refunded, the refund goes back to the store credit and the original store credit date of issue remains.  

10.4 Checking store credit balance. To check your available balance log into your account on the Selfie Leslie website, in your ‘My Account’ the balance will be visible along with the expiry date or you can email our customer experience team: support@selfieleslie.com anytime. 

10.5 Fraud. We may refuse, void, or cancel any gift card,  store credit or loyalty points we reasonably believe were obtained fraudulently or in breach of these Terms.

11. Promotions, Promo Codes and Price Adjustments

11.1 Promo codes. Promotional and discount codes are subject to the specific terms shown with the offer and within our Promotions terms page.  Unless stated otherwise, codes: are valid for  a limited time; are limited to one per order and one per customer; cannot be combined with other offers, used on gift cards, shipping, taxes, or prior purchases; have no cash value; and may exclude certain brands, collections, or sale items.

11.2 Sign-up and first-order offers. Welcome offers including first order on our app, are for new customers only and may be used once per person, email address, household, and payment method. Welcome and first time order discounts cannot be redeemed or retroactively applied on an order after it has been placed. 

11.3 Changes to promotions. We may modify, suspend, or end any promotion at any time, and may cancel orders or reverse discounts obtained through misuse, error, code sharing on coupon sites, or creating multiple accounts.

11.4 Returns of discounted orders. If you return part of an order that used a threshold discount (for example, "$20 off orders over $150") and the remaining items no longer meet the threshold, we may deduct the discount from your refund. Where a discount code was applied the paid amount is what is refunded and not the original price. 

11.5 Price adjustments. We do not offer price adjustments or price matching. 

11.6 Contests, sweepstakes and giveaways. Any contest, sweepstakes, or giveaway is governed by its own official rules, which will be published with the promotion and on our Promotions terms page . No purchase is necessary where required by law, and promotions are void where prohibited.

11.7 Returns of  product on promotion or discounts. Any product that was purchased during a limited time promotion or discount offer is governed by our full Returns Policy, which forms part of these Terms. 

Full price items included in a temporary promotion, flash sale or temporary discount , either using a promotional code or not, are eligible to be returned for exchange, store credit or refund as long as they meet the Exchanges & Returns Eligibility Requirements and the discount is under 39% (otherwise considered clearance and not returnable). 

This also includes promotional codes such as those issued on the welcome series, first APP purchase or influencer affiliate codes. 

For full details and exclusions see the Promotional & Competition T&Cs page here.   

12. Loyalty Program and Referrals

12.1 Loyalty Program. 

Selfie Leslie Loyalty Program also known as “SL Loyalty” and "Loyalty Program” is a free membership, which is automatically activated when a customer gives us their email address (for marketing purposes) or sign up directly via the Loyalty page.    The Loyalty Program is governed by these Terms and by the separate [Loyalty Program Terms], which will prevail if there is a conflict. 

12.2 Points and rewards. Points, tiers, and rewards have no cash value, are not your property, and cannot be sold, transferred, or combined between accounts. Points are earned on the net amount paid for eligible Products, excluding taxes, shipping, gift cards, and amounts paid with store credit or rewards. Points earned on items you return or cancel will be deducted.

12.3 Expiry. Points and rewards may expire as set out in the Loyalty Program Terms. We will show expiry dates in your account.

12.4 Changes and termination. We may change the Loyalty Program, including how points are earned or redeemed, tier benefits, or reward values, or end it, on at least [30] days' notice where reasonably possible. We may remove points or close a membership for fraud, abuse, or any breach of our terms and conditions policy. 

12.5 Refer a friend. If we run a referral program, you may share your personal referral link with people you know. You may not post referral links on coupon, deal, or public sites, refer yourself, or create accounts to earn rewards. Referral credits are issued after the referred friend's first qualifying order has passed its return window and are subject to the referral program's published terms.

13. Reviews and User Content

13.1 What counts as User Content. "User Content" means anything you submit to or through the Service, or tag with a Selfie Leslie handle or hashtag on social media, including reviews, ratings, photos, videos, comments, and questions.

13.2 Ownership and license to us. You keep ownership of your User Content. You grant Selfie Leslie a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, transferable, and sublicensable license to host, store, reproduce, display, adapt (for formatting), publish, and distribute it in any media, including on the Service, in emails, and in advertising. If we want to use your image or likeness from social media in paid advertising, we will ask for your permission first.

13.3 Honest reviews. Reviews must reflect your genuine experience with a Product you bought or received. In line with the FTC's Rule on the Use of Consumer Reviews and Testimonials (16 C.F.R. Part 465) and its Endorsement Guides, we do not write or buy fake reviews, we do not suppress negative reviews simply because they are negative, and we label reviews written by people who received a free Product or other incentive. You must disclose any connection with Selfie Leslie when you post a review or social post about us including the order number. 

13.4 Your promises. By submitting User Content you confirm that you own it or have the rights to grant the license above; it does not infringe anyone's intellectual property, privacy, or publicity rights; it is accurate and not misleading; and it is not unlawful, defamatory, obscene, hateful, harassing, or otherwise objectionable.

13.5 Moderation. We do not have to monitor User Content, but we may review, edit for format, decline, or remove any User Content that breaches these Terms or our review guidelines. We are not responsible for User Content posted by others.

13.6 Feedback. If you send us ideas or suggestions, we may use them for any purpose without paying or crediting you.

14. Intellectual Property and License to Use the Service

14.1 Our content. The Service and everything on it, including designs, product images, text, graphics, logos, videos, software, and the look and feel of the Service ("Materials"), is owned by or licensed to Selfie Leslie and protected by U.S. and international copyright, trademark, and other laws.

14.2 Trademarks. "Selfie Leslie," our logos, and our product and collection names are trademarks of Selfie Leslie and One & Only Collective Inc . You may not use them without our written permission, except to refer to us accurately in an honest review.

14.3 Your license. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Service, and to install our mobile app on a device you own or control, solely for your personal, non-commercial shopping.

14.4 Restrictions. You may not scrape, use AI or AI tools, copy, reproduce, modify, distribute, sell, publicly display, or create derivative works from the Materials; frame or mirror the Service; or use our product images or descriptions on any other website or marketplace.

15. Third-Party Services and Links

The Service may link to or integrate third-party websites and services, such as social media platforms, payment providers, buy-now-pay-later providers, carriers, and review platforms. We do not control them and are not responsible for their content, policies, or practices. Your use of a third-party service is governed by that party's terms. The Service may also include open-source software components licensed under their own terms.

16. Prohibited Conduct

You agree not to:

  1. use the Service for any unlawful purpose or in breach of these Terms;
  2. place orders for resale, use bots or automated tools to buy Products, or circumvent purchase limits;
  3. scrape, crawl, data-mine, or use any automated means such as AI and AI tools, to access or copy the Service;
  4. reverse engineer, decompile, or try to extract source code, or interfere with security features;
  5. upload viruses, malware, or other harmful code, or disrupt servers or networks connected to the Service;
  6. use another person's account or payment method without permission, impersonate anyone, or misrepresent your identity or age;
  7. abuse our returns, promotions, gift cards, store credit, referral, or Loyalty Program, including by creating multiple accounts;
  8. harass, threaten, or abuse other users or our staff;
  9. collect personal information about other users without consent;
  10. infringe our or anyone else's intellectual property or other rights; or
  11. help, encourage, or attempt any of the above.
17. Copyright Complaints (DMCA)

17.1 Notices. We respect intellectual property rights. If you believe material on the Service infringes your copyright, send a notice under the Digital Millennium Copyright Act (17 U.S.C. § 512) to our designated agent:

Copyright Agent, Legal Department One & Only Collective Inc, 2809 S Santa Fe Avenue, Vernon CA 90058 Email: legal@selfieleslie.com 

Your notice must include: (a) your physical or electronic signature; (b) a description of the copyrighted work you claim is infringed; (c) a description of the infringing material and where it is on the Service; (d) your address, phone number, and email; (e) a statement that you believe in good faith the use is not authorized by the owner, its agent, or the law; and (f) a statement, under penalty of perjury, that your notice is accurate and you are the owner or authorized to act for the owner.

17.2 Repeat infringers. We will terminate, in appropriate circumstances, the accounts of users who repeatedly infringe.

18. Privacy, Electronic Communications and Marketing

18.1 Privacy. Our Privacy Policy explains how we collect, use, and share personal information, and describes the rights California residents have under the California Consumer Privacy Act (as amended by the CPRA), including how to opt out of the sale or sharing of personal information. 

18.2 Electronic communications. You agree that we may communicate with you electronically, and that agreements, notices, and disclosures we provide electronically meet any legal requirement that they be in writing.

18.3 Email marketing. If you sign up we will send you marketing emails. You can manage the type of marketing material we send you in your “My Account”.  You can unsubscribe at any time using the link in any email, in line with the CAN-SPAM Act. We will still send transactional emails about your orders and account. You can also contact support@selfieleslie.com to be unsubscribed at anytime. 

18.4 Text messages and Push Notification (APP). If you opt in to text messages or push notification via our APP or website, you agree to receive recurring automated marketing and transactional messages from Selfie Leslie at the number you provide. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. You may opt-out of the Service at any time.  Click the STOP link (dynamic unsubscribe link) within the SMS message. Or contact our Customer Experience team: support@selfieleslie.com. No further messages will be sent to your mobile device, unless initiated by you. To remove the APP push notification go to your device system settings , under APPs to update your notification options. If you have subscribed to other Selfie Leslie mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. 

18.5 Cookies and tracking. We and our partners use cookies, pixels, and similar technologies as described in our Privacy Policy. You can manage your preferences through our cookie settings.

19. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms and Conditions and change the "Last Updated" date. For material changes, we will also give notice by email or on the Service. Changes take effect when posted unless we say otherwise, and do not apply to orders placed before the change or to disputes already notified under Section 25. If you do not agree to the updated Terms, stop using the Service.

20. Term, Termination and Changes to the Service

20.1 Term. These Terms apply from when you first access the Service until terminated.

20.2 Termination by you. You may close your account at any time by emailing support@selfieleslie.com anytime. Closing your account will forfeit unredeemed Loyalty Program points, store credits, promotional credits, but not paid gift card balances.

20.3 Termination by us. We may suspend or end your access to the Service or close your account at any time if you breach these Terms or if we reasonably suspect fraud or abuse, with or without notice.

20.4 Effect of termination. On termination your license to use the Service ends. Sections that by their nature should survive will survive, including Sections 9, 10, 13, 14, and 21 through 28, and any payment obligations.

20.5 Changes to the Service. We may change, suspend, or discontinue any part of the Service or any Product at any time.

21. Indemnity

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Selfie Leslie and its affiliates, officers, directors, employees, contractors, and agents from any third-party claim, liability, damage, loss, or expense, including reasonable attorneys' fees, arising out of: 

(a) your use of the Service; 

(b) your breach of these Terms or of any law; 

(c) your infringement of any third party's rights; or 

(d) your User Content. 

We may assume the exclusive defense of any such matter at our own cost, and you agree to cooperate.

22. Disclaimers

Except for the limited warranty in section 9 and to the extent permitted by law, the service and all content are provided "as is" and "as available." Selfie Leslie disclaims all other warranties, express or implied, including warranties of title, non-infringement, and any warranties arising from course of dealing or usage of trade. we do not warrant that the service will be uninterrupted, secure, or free of errors, viruses, or other harmful components. Nothing in this section limits any right you have under the ftc act or other consumer protection law that cannot be waived.

23. Limitation of Liability

To the fullest extent permitted by law, Selfie Leslie and its affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, or goodwill, arising from or relating to the service, any product, or these terms, whether in contract, tort (including negligence), statute, or otherwise, even if advised of the possibility of such damages.

To the fullest extent permitted by law, our total liability for all claims arising from or relating to the service, any product, or these terms is limited to the greater of

(a) the amount you paid us for the product(s) giving rise to the claim, or 

(b) us $100.

These limits do not apply to liability for death or personal injury caused by our negligence, for fraud, or to any liability that cannot be limited under applicable law. Some states do not allow the exclusion or limitation of incidental or consequential damages, so some of these limits may not apply to you.

24. State-Specific Notices

24.1 California residents. Under California Civil Code § 1789.3, California users are entitled to the following notice: you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N-112, Sacramento, CA 95834, or by phone at (800) 952-5210. 

24.2 California Transparency in Supply Chains Act. Our disclosures under California Civil Code § 1714.43 are available at https://oag.ca.gov/SB657

24.3 Other states. If you live in a state whose laws give you rights these Terms appear to limit, those laws apply to you to the extent they cannot be waived.

25. Dispute Resolution and Binding Arbitration

25.1 Talk to us first. Most concerns can be resolved quickly by contacting customer care at support@selfieleslie.com . Before starting arbitration or a court case, the party with the claim must send the other a written notice ("Claim Notice") describing the claim, the facts, and the relief sought, with the claimant's name, address, email, and personal signature. Our address for Claim Notices is: Legal Department, Selfie Leslie, 2809 S Santa Fe Avenue, Vernon CA 90058 as well as a copy of notices to email: legal@selfieleslie.com. Both parties will try in good faith to resolve the claim for 60 days after the Claim Notice is received. Limitation periods are paused during that time.

25.2 Agreement to arbitrate. If the claim is not resolved, you and Selfie Leslie agree that any dispute arising from or relating to these Terms, the Service, any Product, or our Privacy Policy (a "Dispute") will be resolved by binding individual arbitration under the Federal Arbitration Act, administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as modified by these Terms. The arbitrator decides questions about the scope and enforceability of this section.

25.3 Exceptions. Either party may (a) bring an individual claim in small claims court; (b) bring a matter to the attention of a federal, state, or local agency, including the FTC, which may seek relief on your behalf; (c) seek injunctive relief in court for infringement or misuse of intellectual property; and (d) seek public injunctive relief in court where the law does not allow it to be waived.

25.4 Opt-out. You may opt out of this Section 25 by mailing a written notice to the Legal Department – Arbitration Opt-Out, Selfie Leslie, 2809 S Santa Fe Avenue, Vernon CA 90058, within 30 days of first accepting these Terms. The notice must include your full name, mailing address, the email on your account, and a clear statement that you opt out of arbitration. Opting out does not affect any other part of these Terms.

25.5 Procedure and fees. Arbitration fees are paid as set by the AAA Consumer Rules, under which Selfie Leslie pays most fees for consumer claims. For claims under US $10,000, the arbitrator will decide on written submissions unless a hearing is needed; any hearing will be by video or phone unless the arbitrator decides otherwise, or in the county where you live. The arbitrator will issue a reasoned written decision and may award any individual relief a court could award.

25.6 Mass arbitration. If 25 or more similar Claim Notices are submitted by or with the help of the same or coordinated counsel, they will be handled under the AAA's Mass Arbitration Supplementary Rules, and the parties will proceed with bellwether cases and good-faith mediation before the remaining claims are filed.

25.7 No class actions. You and Selfie Leslie may bring claims against each other only individually, not as a plaintiff or class member in any class, collective, or representative action. The arbitrator may not consolidate claims of more than one person.

25.8 Severability of this section. If the class action waiver in Section 25.7 is found unenforceable for a claim, that claim will go to court (not arbitration) under Section 26, and will be stayed until any individual arbitration is complete. If any other part of Section 25 is found unenforceable, the rest remains in effect.

24.3 Other states. If you live in a state whose laws give you rights these Terms appear to limit, those laws apply to you to the extent they cannot be waived.

26. Governing Law and Venue

These Terms are governed by the laws of the State of California and applicable U.S. federal law, including the Federal Arbitration Act, without regard to conflict of law rules. The UN Convention on Contracts for the International Sale of Goods does not apply. For any matter not subject to arbitration, you and Selfie Leslie submit to the exclusive jurisdiction of the state and federal courts located in [County], California.

27. General Terms

27.1 Entire agreement. These Terms, together with the policies referenced in them, are the entire agreement between you and Selfie Leslie about the Service and your purchases.

27.2 Assignment. You may not assign these Terms without our written consent. We may assign them without notice.

27.3 No waiver. Our failure to enforce any provision is not a waiver of it.

27.4 Severability. If any provision is found invalid or unenforceable, it will be enforced to the maximum extent allowed and the rest of these Terms will remain in effect.

27.5 Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, pandemics, labor disputes, carrier failures, supply shortages, cyberattacks, or government action.

27.6 Interpretation. Headings are for convenience only. "Including" means "including without limitation."

27.7 International use. The Service is operated from the United States. We make no representation that it is appropriate or available in every country. If you access it from outside the U.S., you do so at your own risk and must comply with local law.

27.8 Language. These Terms are written in English. Any translation is for convenience only, and the English version controls.

28. Mobile Apps and App Stores

If you download our app from the Apple App Store or Google Play, these Terms are between you and Selfie Leslie, not Apple or Google. Apple and Google are not responsible for the app, its content, maintenance, support, or any claims relating to it. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you as they relate to your use of the iOS app. Your use of the app must also comply with the app store's terms of service.

29. Contact Us

Questions about these Terms, your order, or the Service? Contact us:

Customer Experience Team

Customer Experience  Email: support@selfieleslie.com

Our customer experience team is available during standard US business hours: Monday–Friday, 9am–5pm Pacific Time, excluding holidays.  

Selfie Leslie Live Chat is available for your convenience anytime. If you ask for a “human” and there is no one online, our team will be notified by email and will contact you within the standard timeframe. 

Selfie Leslie Mail: Selfie Leslie, 2809 S Santa Fe Avenue, Vernon CA 90058

Website:www.selfieleslie.com

Legal Department 

Legal Email: legal@selfieleslie.com 

Legal Department Mail:  One & Only Collective Inc, 2809 S Santa Fe Avenue, Vernon CA 90058